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2) Within Register IP Info Center customer contacts (OSCC, CRM systems);
- 6 933 emails were received
- 24 962 calls were answered and performed (including the call back - 604)
(Patents and utility models: 4085, Trademarks: 14433, Industrial designs: 716)
- 64 meetings took place with examiners and at the Center of Information
3) Identification Identification and differentiation of customers (OSCC, CRM systems);
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