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  1. Outline of main policies and plans aimed at development of trademark information activities and expected time frames for their realization
  2. New projects launched or resumed this year in the context of the policies and plans mentioned above, short description: aims, partners, tasks
  3. Main areas of trademark information activities and related information and communication technology (ICT) practices which were in the focus of attention last year
  4. Statistics: changes in terms of application filings and registrations with respect to previous year; trends or areas experiencing rapid changes
  5. Other matters and useful links (URLs): annual report of the Office, news page, statistics, etc.

NB! From 2016 the full annual report is only available in Norwegian. Local translation to English is needed.
The annual report covers all three domains 
https://www.patentstyret.no/en/about-us/annual-reports/

Usable start pages in English (cross domain)
https://www.patentstyret.no/en/services/

https://www.patentstyret.no/en/services/short-cuts/

Statistics: https://statistics.patentstyret.no/

II. SERVICES AND ACTIVITIES RELATED TO TRADEMARK INFORMATION CARRIED OUT BY THE OFFICE

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  1. Information and support provided by the Office to applicants regarding filing on paper and/or e-filing (instructions, seminars, etc.) - URLs
  2. Availability of the application dossier in electronic form
  3. Matters concerning classifying
    1. Classification and reclassification activities; classification systems used, e.g., International Classification of Goods and Services for the Purposes of the Registration of Marks (Nice Classification), International Classification of the Figurative Elements of Marks (Vienna Classification), other classification
    2. Use of electronic classification systems and pre-defined terms of the classification applied
  4. Matters concerning processing of different types of non-traditional marks (e.g., three-dimensional, motion, hologram, color mark, etc.)
  5. Other activities

https://services.patentstyret.no/#/
Digital cross domain services for filing, payment, search, alerts, digital dossier, digital correspondence, statistics, and more.

III. SOURCES OF TRADEMARK INFORMATION PROVIDED BY THE OFFICE

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  1. Main types of publications in the field of trademark information, outline of the content and medium (on paper, on CDs, online - URLs)
  2. Official Gazettes: main types of announcements, frequency of publication, medium (on paper, on CDs, online, URL), etc.
  3. Information products (coverage, medium, etc.) available to examiners, including external documentation and databases
  4. Information products (coverage, medium, etc.) and services available to external users; conditions of access (e.g., free of charge, subscription, etc.)
  5. Legal status information (kind of information, coverage, medium, etc.)
  6. Other sources

Trademark gazettes, weekly, PDF, Norwegian with INID-codes:
https://www.patentstyret.no/en/services/trademarks/norwegian-official-trademarks-gazette/

 Trademark procedures: https://www.patentstyret.no/en/services/trademarks/

 All national registered trademark digitally searchable (free for public); 100% since 1990. https://search.patentstyret.no/advanced/#/patent?size=50

IV. ICT SUPPORT TO SERVICES AND ACTIVITIES RELATED TO TRADEMARK INFORMATION CARRIED OUT BY THE OFFICE

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  1. Specific software tools supporting business procedures within the Office: general description, characteristics, advantages, possible improvements
  2. Hardware used to supporting business processes of the Office
  3. Internal databases: coverage, updates, interlinks with external sources
  4. Establishment and maintenance of electronic search file: file building, updating, storage, documents from other offices included in the search file
  5. Administrative management electronic systems (register, legal status, statistics, and administrative support)
  6. Other matters

IPR reception, processing and register maintenance system, SANT. Cross domain system with high automation (WF) based on Ptolemy framework, since 2003. Tailored application based on MS.Net4.5 framework by Coexya. Oracle, Documentum, Abbyy, ++, fully virtualized environment with virtual clients only.

Acsepto suit for coding and search. Image search.

Madrid integrations, www.Altinn.no, self services, electronic payment.
HR and ERP: Unit4 (saas)

Main supplier/contractor: www.coexya.eu

V. PROMOTION ACTIVITIES AIMED TO SUPPORT USERS IN ACCESS AND EFFICIENT USE OF TRADEMARK INFORMATION

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  1. Office's library (if deals with trademark information): equipment, collection management, network of libraries in the country, cooperation with foreign libraries
  2. Publications related to different business procedures and trademark information sources available to users, for example, books, brochures, Internet publications, etc.
  3. Cooperation with universities, technology and innovation support centers, etc.
  4. Education and training: training courses, e-learning modules (URLs), seminars, exhibitions, etc.
  5. Other activities

Courses:
https://www.patentstyret.no/en/courses-list/

Customer service centre  https://www.patentstyret.no/en/about-us/contact-us/  (Winner of national service award three years in row)

VI. INTERNATIONAL COOPERATION ACTIVITIES IN THE FIELD OF TRADEMARK INFORMATION

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  1. International exchange of trademark information in machine-readable form (e.g., Official Gazettes)
  2. Participation in international or regional activities and projects related to trademark information
  3. Assistance to developing countries
  4. Other activities

Formal participation in WIPO, EUIPO (observatory), EPO (member), PCT, Madrid, Hague, ICT Road Map ++

Exchange: TMview, DSView, EPIDOS/INPADOC, EPO.
Assistance to developing countries in cooperation with WIPO.

VII. OTHER RELATED MATTERS