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Specific software tools supporting business procedures within the Office: general description, characteristics, advantages, possible improvements

  • The POLITE Database
  • Internal e-mail system
  • Fascimile

Hardware used to supporting business processes of the Office

  • PCs and Laptops, Network printers, Photocopiers, Scanners, Servers

Internal databases: coverage, updates, interlinks with external sources

  • POLITE Database

Establishment and maintenance of electronic search file: file building, updating, storage, documents from other offices included in the search file

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Office's library (if deals with trademark information): equipment, collection management, network of libraries in the country, cooperation with foreign libraries

  • The Anderson Ray Zikonda Library is available and stocks literature by the Office and from cooperating partners like the WIPO, EPO, EAPO, UK-IPO, JPO, KIPO, ROSPATENT, SIPO
  • Currently, officers can access the library online public access catalogue (OPAC) via the Office intranet
  • The library management software is the Liberty3 software by Softlink Europe

Publications related to different business procedures and trademark information sources available to users, for example, books, brochures, Internet publications, etc.

  • The Anderson Ray Zikonda Library is available and stocks literature by the Office and from other IP Offices and Organizations like the WIPO, EPO, EAPO, UK-IPO, JPO, KIPO, ROSPATENT, SIPO
  • It also has a collection of textbooks to support activities of the ARIPO Academy.
  • Currently, officers can access the library online public access catalog (OPAC) via the Office intranet
  • The library management software is the Liberty3 software by Softlink Europe

Cooperation with universities, technology and innovation support centers, etc.

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