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The RIO programme is a body of work currently being undertaken by IP Australia in an effort to build a system to manage workflow and IP right cases based on user centred centered design methodology. The RIO programme will see IPA harmonise its IP Rights through process reengineering, simplification of technology and processes and legislative requirements.
IP Australia is updating the outgoing correspondence systems and format for trade marks-related correspondence. The correspondence has been redesigned and is gradually being transitioned from paper to electronic channels. This means that customers who are registered with IP Australia will be able to receive their correspondence electronically, giving them fast and flexible access to notices and reports regarding their trade mark/s.
Backcapture Back-capture of trade marks paper case files occurred during 2014. This involved scanning a large number of paper case files in order populate the trade marks electronic document management system with documents from the oldest trade mark case files. All live trade mark examination and application documents can now be accessed electronically from within the office, with the goal to eventually allow an application dossier in electronic form available to the public.
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