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Pesquisa de satisfação dos usuários da OMPI

Como parte do nosso quadro de gestão baseada nos resultados, realizamos pesquisas bienais online com o intuito de monitorar o nível de satisfação dos nossos usuários no campo da propriedade intelectual. Os dados recolhidos com estas pesquisas permitem-nos melhorar os nossos serviços.

Estas pesquisas são enviadas aos usuários dos serviços da OMPI ou aos usuários que contataram a OMPI acerca de seus serviços. As pesquisas são conduzidas pela agência de pesquisas independente BERENT, em nome da OMPI.

Em 2021 e 2022, a OMPI realizará pesquisas de satisfação dos usuários sobre os serviços relacionados com o PCT e os sistemas de Haia e de Madri. Apenas usuários selecionados com base no perfil e no uso que fazem dos sistemas serão convidados a responder à pesquisa.

Gostaríamos de aproveitar esta oportunidade para agradecer aos nossos clientes pelo tempo despendido a responder às nossas perguntas.